Terms and Conditions Yono Games – The Complete Guide for Malaysian Players

1 Acceptance of Terms and Conditions

Welcome to the yono games platform. This Terms and Conditions document constitutes a legally binding agreement between you ("Player") and yono games ("Platform") when you register, log in, or use any part of our services, whether through the official website at yonogames.bid or via the yono games mobile app.

By registering an account or using the yono games platform, you explicitly and unconditionally agree to comply with all terms, conditions, policies, and guidelines set out in this document and related documents, including our Privacy Policy and Responsible Gaming guidelines.

If you disagree with any part of these terms, you are advised not to use the yono games platform. Continued use after the terms have been updated will be considered acceptance of the latest version.

2 Account Registration and Eligibility

To register an account at yono games, you must meet the following requirements without exception:

• Age: You must be at least 18 years of age at the time of registration. yono games reserves the right to request proof of age at any time, and accounts will be suspended until verification is received.
• One account only: Each individual is permitted to hold only one active account. Registering multiple accounts using the same name, phone number, email, IP address, or banking information is strictly prohibited.
• Accurate information: All information provided during registration must be accurate, complete, and up to date. False or fabricated information may result in account termination and forfeiture of funds.
• Identity Verification (KYC): yono games reserves the right to request identity verification documents such as a national ID or passport at any time, particularly before processing large withdrawals.
• Eligible regions: Players are responsible for ensuring that their use of this platform is lawful under the regulations of their jurisdiction.

Yono games reserves the right to decline any registration application without providing a reason. The platform's decision in such matters is final and binding.

3 Deposits & Payment Methods

Yono games supports a wide range of deposit methods suitable for Malaysian players, including FPX bank transfer, DuitNow, Touch 'n Go eWallet, GrabPay, ShopeePay, and USDT. All deposits are processed automatically within a short time once the transaction is confirmed by the system.

The deposit terms and conditions are as follows:

• All deposits must be made using a payment method registered in your own name. Deposits via third-party accounts are not accepted.
• Minimum and maximum deposit limits vary by payment method. Please check the Deposit for the latest information.
• Yono games is not responsible for any delays or failures caused by banks or third-party payment service providers.
• Any deposit suspected of being linked to illegal activity or money laundering will be frozen and reported to the relevant authorities.
• Yono games reserves the right to conduct additional reviews on deposits deemed unusual in terms of amount or frequency.

4 Fund Withdrawal

Yono games is committed to processing all valid withdrawals promptly. Most withdrawals are processed in under 5 minutes for supported payment methods. Processing times may be longer during peak hours or when additional security checks are required.

• Withdrawals may only be made to a bank account or digital wallet registered in your own name and verified within the yono games system.
• Players must fulfil the bonus wagering requirements (if applicable) before withdrawals are permitted. Balances consisting of bonus funds that have not met the rollover requirements cannot be withdrawn.
• Yono games reserves the right to request identity verification documents (KYC) before processing your first withdrawal or any withdrawal exceeding a specified limit.
• Any suspected fraudulent withdrawal attempt will be suspended pending investigation. yono games reserves the right to confiscate funds proven to have been obtained through unlawful means.
• Processing fees may be charged by the bank or payment provider. yono games is not responsible for any such charges.

5 Bonuses, Promotions & Wagering Requirements

Yono games offers a variety of bonuses and promotions from time to time to add value to your gaming experience. Each bonus and promotion is subject to specific terms and conditions set at the time of the offer. General terms applicable to all bonuses are as follows:

• Wagering requirements (rollover): All bonuses are subject to minimum wagering requirements before winnings may be withdrawn. The rollover rate is stated in the terms of each promotion.
• Validity period: Bonuses have a set validity period. Unused bonuses or wagering requirements not fulfilled within that period will expire automatically.
• One bonus only: Players may only claim one bonus at a time unless otherwise stated in the respective promotion's terms.
• Abuse prohibitions: Any attempt to abuse the bonus system, including registering multiple accounts or employing betting strategies designed to meet rollover requirements with minimal risk, will result in bonus cancellation and account suspension.
• Game limits: Some bonuses may only be used for specific games or game categories. Please review the terms of each promotion carefully on the Promotions.

Yono games reserves the right to amend, suspend, or terminate any promotion at any time without prior notice. The platform's decisions regarding bonus eligibility and payouts are final.

6 Game Rules and Fairness

All games available on the yono games platform use Random Number Generator (RNG) technology that has been audited and certified by internationally accredited independent bodies. This ensures that every game outcome is truly random, fair, and cannot be manipulated by any party.

• Game outcomes are final once a round is completed. Any dispute regarding a game result must be submitted to the support team within 24 hours of the incident.
• In the event of a technical disruption during an active game, yono games will resolve the situation based on data stored on the server. The decision of the technical team is final.
• Players are prohibited from using any automated software, bots, scripts, or technical tools that provide an unfair advantage in gameplay.
• Legitimate game strategies that do not violate the terms are every player's right and will not result in any action being taken against your account.

7 Prohibited Player Conduct

To maintain a safe and enjoyable environment for all users, yono games strictly prohibits the following conduct:

• Fraud, cheating, or any activity intended to deceive the platform or other players
• Money laundering or the use of funds obtained through unlawful means
• Bonus abuse, including registering multiple accounts to claim bonuses repeatedly
• Hacking or attempting to breach the platform's security systems
• Spreading false or misleading information about the yono games platform
• Threats, harassment, or abusive language directed at the support team or other players
• Sharing your account with others or selling your account to a third party

Violation of any of the above prohibitions may result in immediate account suspension or termination, freezing of funds, and legal action where necessary.

8 Account Security & Responsibility

You are fully responsible for all activities that occur in your yono games account. This includes all bets, deposits, withdrawals, and any profile changes made using your login credentials.

• Never share your password, PIN, or account login details with anyone, including family members.
• Use a strong, unique password that is not used on any other platform. Change your password regularly.
• Enable two-factor authentication (2FA) where available for an added layer of account security.
• Log out of your account after each session, especially when using a shared device.
• Report any suspicious activity or unauthorized access to the yono games support team immediately.

Yono games will not be held liable for any loss or damage arising from your failure to keep your account credentials secure. However, our team will always endeavour to assist in investigating any account security concerns.

9 Privacy and Data Protection

Yono games takes player privacy very seriously. All personal information collected during registration and use of the platform is protected with 256-bit SSL encryption and stored on secure servers.

• Your personal information will not be sold, rented, or shared with third parties for marketing purposes without your consent.
• Yono games may share necessary information with regulatory authorities or law enforcement agencies when required by law.
• Third-party payment service providers may receive the information necessary to process your financial transactions.
• You have the right to request access, correction, or deletion of your personal data, subject to legal and operational requirements of the platform.

For full details on how yono games collects, uses, and protects your data, please read the Privacy Policy us for full details.

10 Platform Liability Limits

Yono games provides this platform on an "as is" and "as available" basis. While we make every effort to ensure continuous and uninterrupted service, the following liability limitations apply:

• Yono games is not liable for any direct, indirect, incidental, or consequential losses arising from the use of the platform.
• The platform does not guarantee uninterrupted availability of its services. Scheduled and unscheduled maintenance may occur from time to time.
• Yono games is not responsible for losses arising from internet disruptions, player hardware failures, or technical issues beyond the platform's control.
• The outcome of all games is final once processed by the server. yono games is not responsible for player interpretations or expectations that differ from actual results.

11 Account Termination and Suspension

A yono games account may be terminated or suspended under the following circumstances:

• At the player's request: You may request account closure at any time by contacting our support team. Any valid balance will be refunded once the review process is complete.
• Terms violation: yono games reserves the right to suspend or terminate any account that violates any part of these terms without prior notice.
• Suspicious activity: Accounts linked to fraudulent activity, money laundering, or financial crime will be suspended immediately pending investigation.
• Inactivity period: Accounts that remain inactive for a specified period may be subject to maintenance fees or automatic closure in accordance with current platform policy.

If your account is suspended for reasons unrelated to a terms violation, you have the right to appeal to the yono games support team within 14 days of the suspension date.

12 Terms Amendment and How to Contact Us

Yono games reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at its sole discretion. Changes will take effect immediately upon publication on the platform.

Players will be notified of significant changes via in-platform notices or to their registered email. Continued use of the platform after changes are published constitutes acceptance of the amended terms.

We encourage you to review this page regularly to ensure you are always aware of the latest version of the terms applicable to your use of the yono games platform.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact our support team via 24/7 live chat on the platform or through our support email. Our team is ready to assist in both Malay and English.